Privacy Policy
Effective Date: 29 October 2025
Company: Westlakes Pest Control
Website: www.westlakespestcontrol.co.uk
Email: westlakespestcontrol@gmail.com
1. Introduction
This Privacy Policy explains how Westlakes Pest Control (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or interact with our website.
We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following personal data:
Contact details: name, email address, phone number, and address.
Service information: pest control enquiry details, site location, and service history.
Technical information: IP address, browser type, device details, and pages visited.
Cookies: data collected to improve website functionality and analytics (see our Cookie Policy).
3. How We Use Your Information
We use your information for the following purposes:
To respond to your enquiries and provide pest control services.
To create and manage quotations or service contracts.
To send invoices, updates, or follow-up communications related to our services.
To improve our website, services, and customer experience.
To comply with legal or regulatory obligations.
4. Lawful Basis for Processing
We process your data under the following legal bases:
Contract: to provide services or quotations you have requested.
Consent: when you voluntarily submit information or sign up for communications.
Legitimate interests: for day-to-day operations, marketing to existing clients, or website analytics.
Legal obligation: to comply with UK laws or regulations.
5. Data Storage and Security
Your data is stored securely using password-protected systems and encrypted devices.
We take reasonable measures to prevent unauthorised access, disclosure, or misuse of your data.
Data may be stored on UK-based or EU-based servers, and we do not transfer data outside these regions without adequate safeguards.
6. Data Retention
We keep personal data only as long as necessary for business, legal, or tax purposes.
Once no longer needed, data is securely deleted or anonymised.
7. Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share data only with:
Trusted contractors or service partners assisting in pest control work.
Legal or regulatory bodies where disclosure is required by law.
All third parties are required to comply with UK data protection standards.
8. Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your data (where legally permissible).
Object to or restrict processing.
Withdraw consent at any time (where applicable).
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
To exercise your rights, please contact us at westlakespestcontrol@gmail.com.
9. Cookies
We use cookies to enhance website functionality and track usage analytics.
You can manage or disable cookies through your browser settings.
More information can be found in our Cookie Policy.
10. Links to Other Websites
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
You are encouraged to review their privacy policies before providing personal data.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page with the updated effective date.
12. Contact Us
If you have any questions or concerns about how we handle your personal data, please contact:
Westlakes Pest Control
Email: westlakespestcontrol@gmail.com
Website: www.westlakespestcontrol.co.uk